OPEN A UTILITY ACCOUNT

* For gas turn-on, please call City Gas at 1800-5551661 for an appointment after receiving our email confirmation on the account opening.

Peak Period To Avoid

  • 1st and last week of the month

Applicants are advised to apply earlier before the peak period. If the date chosen is not available, we will arrange the next earliest appointment.

Residential Account under Personal Name                      back to top

You can apply to open a residential utilities account under your personal name through our hotline 1800-2222 333, by fax/ mail, by submitting an online application, by SMS, or visit us at our Customer Service Centre in Somerset or Toa Payoh.

The required documents are

Proof of ownership/tenancy agreement is required only upon our request.

Mode of Application Earliest Appointment Available Submission of required documents
Phone
1800-2222 333		 Next business day if application is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. (Appointments are subject to availability) Required documents can be submitted to our technician by applicant or representative during the turn-on appointment.
(A copy of our application form can be obtained from our technician.)
Fax 3 business days, if application is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. Required documents can be submitted to Fax 6304 8229.
Mail 3 business days, if application is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. Required documents can be mailed to: Manager (Customer Services)
SP Services Ltd
111 Somerset Rd #01-10 Singapore 238164
Online application Next business day if application is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. (Appointments are subject to availability) An online application form can be submitted.
SMS
[Send SMS OPENACC to "71777"] 		Next business day if application is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. (Appointments are subject to availability) Required documents can be submitted to our technician by applicant or representative during the turn-on appointment.
(A copy of our application form can be obtained from our technician)
In Person Next business day if application is received before 3pm on weekdays, or 1pm on Sat/ eve of PH. (Appointments are subject to availability) Please bring along the required documents during your visit to our Customer Service Centre in Somerset or Toa Payoh. Application forms are available at customer service counters.

Please note:

  • An initial deposit is applicable upon opening a utilities account.

  • Refuse collection charges will also commence billing through your utility bill upon opening of your account. The National Environment Agency has appointed Colex Holdings Ltd, SembWaste Pte Ltd, Veolia ES Singapore Pte Ltd and 800 Super Waste Management Ptd Ltd as refuse collectors for different geographical locations in Singapore. Charges vary depending on the type of business and the geographical location.
  • You must be 21 years of age to be eligible for opening of your utility account. If you are less than 21 years of age, please arrange for your guarantor to open the utility account.
  • For gas turn-on, please call City Gas at 1800-5551661 for an appointment after receiving our email confirmation on the account opening.
  • Express turn-on required on the same day can be arranged. An express service charge of $50 is applicable on working weekdays/ Saturdays. This service is subject to availability of appointment and at least 3 hours' advance notice is required.

  • We regret that express service is not available for premises with:
    • Electricity supply capacity exceeding 45KVA and/or
    • Water meters exceeding 15MM and/or
    • Commercial Gas and/or
    • Premises where meters are not on site

 

 

Residential Account under Company Name                      back to top

You can apply to open a residential utilities account under your company name by fax/ mail, or visit us at our customer service centres.

The required documents are

  • Completed and signed application form (download the application form)
  • Copy of the business/ company registration certificate
  • Copy of NRIC/ Work Pass for the authorized signatory of company representative Or a letter of authorisation issued by the company indicating the company representative's name and NRIC/ Work Pass FIN no.

Proof of ownership/ tenancy agreement is required only upon our request.

Mode of Application Earliest Appointment Available Submission of required documents
Fax 3 business days, if application is received before 5pm on weekdays, or 12pm on Sat/ eve of PH Required documents can be submitted to Fax 6304 8229.
Mail 3 business days, if application is received before 5pm on weekdays, or 12pm on Sat/ eve of PH Required documents can be mailed to: Manager (Customer Services)
SP Services Ltd
111 Somerset Rd #01-10 Singapore 238164
In Person Next business day if application is received before 3pm on weekdays, or 1pm on Sat/ eve of PH. (Appointments are subject to availability) Please bring along the required documents during your visit to our Customer Service Centre in Somerset or Toa Payoh. Application forms are available at customer service counters.

Please note:

  • An initial deposit is applicable upon opening a utilities account.
  • Refuse collection charges will also commence billing through your utility bill upon opening of your account. The National Environment Agency has appointed Colex Holdings Ltd, SembWaste Pte Ltd, Veolia ES Singapore Pte Ltd and 800 Super Waste Management Ptd Ltd as refuse collectors for different geographical locations in Singapore. Charges vary depending on the type of business and the geographical location.
  • For gas turn-on, please call City Gas at 1800-5551661 for an appointment after receiving our email confirmation on the account opening.
  • Express turn-on required on the same day can be arranged. An express service charge of $50 is applicable on working weekdays/ Saturdays. This service is subject to availability of appointment and at least 3 hours' advance notice is required.
  • We regret that express service is not available for premises with:
    • Electricity supply capacity exceeding 45KVA and/or
    • Water meters exceeding 15MM and/or
    • Commercial Gas and/or
    • Premises where meters are not on site




Non-Residential Account under Personal Name                      back to top

You can apply to open a non-residential utilities account under your personal name by mail, submitting an online application, or visit us at our customer service centres.

The required documents are

  • Completed and signed application form (download the application form)
  • Copy of NRIC/ Work Pass of applicant
  • Copy of business/ company registration certificate
  • Documentary proof of occupation of premises, e.g.: Tenancy Agreement and property tax
  • An initial security deposit is payable at the point of application
  • Copy of Licence Electrical Installation (LEI) from Energy Market Authority (EMA), if the electricity load is above 45 KVA
Mode of Application Earliest Appointment Available Submission of required documents
Mail 3 business days, if application is received before 5pm on weekdays, or 12pm on Sat/ eve of PH Required documents can be mailed to: Manager (Customer Services)
SP Services Ltd
111 Somerset Rd #01-10 Singapore 238164
In Person Next business day if application is received before 3pm on weekdays, or 1pm on Sat/ eve of PH. (Appointments are subject to availability) Please bring along the required documents during your visit to our Customer Service Centre in Somerset or Toa Payoh. Application forms are available at customer service counters.
Online application 3 business days, upon receipt of the required documents and initial security deposit if application is received before 3pm on weekdays, or 12pm on Sat/ eve of PH. (Appointments are subject to availability) An online application form can be submitted. Please send the required documents to: ICC Document Control Team SP Services Ltd 111 Somerset Rd #01-10 Singapore 238164

Please note:

  • Refuse collection charges will also commence billing through your utility bill upon opening of your account. The National Environment Agency has appointed Colex Holdings Ltd, SembWaste Pte Ltd, Veolia ES Singapore Pte Ltd and 800 Super Waste Management Ptd Ltd as refuse collectors for different geographical locations in Singapore. Charges vary depending on the type of business and the geographical location.
  • You must be 21 years of age to be eligible for opening of your utility account. If you are less than 21 years of age, please arrange for your guarantor to open the utility account.
  • For gas turn-on, please call City Gas at 1800-5551661 for an appointment after receiving our email confirmation on the account opening.
  • Express turn-on required on the same day can be arranged. An express service charge of $50 is applicable on working weekdays/ Saturdays. This service is subject to availability of appointment and at least 3 hours' advance notice is required.

  • We regret that express service is not available for premises with:
    • Electricity supply capacity exceeding 45KVA and/or
    • Water meters exceeding 15MM and/or
    • Commercial Gas and/or
    • Premises where meters are not on site




Non-Residential Account under Company Name                      back to top

You can apply to open a non-residential utilities account under your company's name by mail, or visit us at our customer service centres.

The required documents are

  • Completed and signed application form (download the application form)
  • Copy of business/ company registration certificate
  • Copy of NRIC/ Work Pass for the authorized signatory of company representative Or a letter of authorisation issued by the company indicating the company representative's name and NRIC/ Work Pass FIN no. 
  • Proof of ownership or tenancy agreement
  • An initial security deposit is payable at the point of application
  • Copy of Licence Electrical Installation (LEI) from Energy Market Authority (EMA), if the electricity load is above 45 KVA
  • For temporary water supply, an approval letter from the PUB is required
Mode of Application Earliest Appointment Available Submission of required documents
Mail 3 business days, if application is received before 5pm on weekdays, or 12pm on Sat/ eve of PH Required documents can be mailed to: Manager (Customer Services)
SP Services Ltd
111 Somerset Rd #01-10 Singapore 238164
In Person Next business day if application is received before 3pm on weekdays, or 1pm on Sat/ eve of PH. (Appointments are subject to availability) Please bring along the required documents during your visit to our Customer Service Centre in Somerset or Toa Payoh. Application forms are available at customer service counters.

Please note:

  • Refuse collection charges will also commence billing through your utility bill upon opening of your account. The National Environment Agency has appointed Colex Holdings Ltd, SembWaste Pte Ltd, Veolia ES Singapore Pte Ltd and 800 Super Waste Management Ptd Ltd as refuse collectors for different geographical locations in Singapore. Charges vary depending on the type of business and the geographical location.
  • For gas turn-on, please call City Gas at 1800-5551661 for an appointment after receiving our email confirmation on the account opening.
  • Express turn-on required on the same day can be arranged. An express service charge of $50 is applicable on working weekdays/ Saturdays. This service is subject to availability of appointment and at least 3 hours' advance notice is required.

  • We regret that express service is not available for premises with:
    • Electricity supply capacity exceeding 45KVA and/or
    • Water meters exceeding 15MM and/or
    • Commercial Gas and/or
    • Premises where meters are not on site